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Missing Mileage Claim

Claim for Royal Brunei Airlines flight miles. For Partner miles, please contact the Partners directly from where you have purchased the goods or services.

Download Here (.pdf)

Flight/ Upgrade Award Request

Book Award Travel reservations, and redeem your miles for a ticket or seat upgrade on Royal Brunei Airlines.


Download Here (.pdf)

Change of Personal Details

Update your personal details.


Download Here (.pdf)

Re-Deposit Unused Awards

Request for re-depositing mileage for wholly unused flight or upgrade awards.

Download Here (.pdf)

Extra Baggage Allowance Redemption

Redeem your miles for extra baggage allowance. Request your award early as award for extra baggage allowance is limited per flight.

Download Here (.pdf)

Promotion Redemption

Applies for Award Redemption Promotions only.



Download Here (.pdf)

Redemption Group Nomination

This form can be used to nominate up to 5 individuals for whom you can redeem your Royal Skies miles for award flights and upgrades.

 

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Miles Top Up Request

Top-up your Royal Skies miles and redeem them for award tickets for your intended flight itinerary.



Download Here (.pdf)

Sky Lounge Access

Redeem your miles for Sky Lounge Access Awards to replace "Applies for Sky Lounge Access

 

Download Here (.pdf)

Refund/Re-Date/Re-Destination Request

Request of refund, re-date or re-destination for members who have booked on suspended flights .



Download Here (.pdf)

 

 
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