Royal Skies - Using Miles
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Using Miles

As a frequent flyer of Royal Brunei Airlines, you can use your miles for:

Flight Awards

For a Flight Award, a member redeems miles for a free roundtrip ticket between cities within Royal Brunei Airlines’ network. A member must ensure that enough miles are available in the account before redeeming any type of awards.

Upgrade Awards

For Upgrade Award, a member must already purchase an eligible ticket either from the Royal Brunei office, GSA or travel agents, before redeeming an upgrade award. Upgrade awards are based on one-way, so if a member wants to redeem an upgrade award for a return journey, the miles deducted will be double of the miles required. However, upgrade awards can only be requested at Royal Brunei Airlines’ offices.


Royal Skies now offers additional benefits to its Royal Skies members by allowing redemption of miles for extra baggage allowance. No voucher is required to claim for your extra baggage allowance. Don’t exactly know how much extra baggage weight you’ll be checking in?

It’s easy with the Royal Skies Extra Baggage Allowance award, as the mileage required for redemption is based on one-way travel on blocks of 10 kilograms.

Allowance of extra baggage is limited per flight, so do book your award in advance to avoid disappointment.

Redemption Awards Chart - Flight Award

Origin Destination mileage levels to be multiplied by 1,000
Borneo  Southeast Asia   Orient  Middle East   Australia / New Zealand   Europe 
Borneo 15 20 20 30 25 45 50 75 40 60 60 90
Southeast Asia 20

30

20 30 40 60 50 75 50 75 70 105
Orient  25 45 40 60 N/A N/A 50 75 50 75 70 105
Middle East 50 75 50 75 50 75 * * 65 100 40 60
Australia / New Zealand 40 60 50 75 50 75 65 100 ** ** 80 110
Europe 60 90 70 105 70 105 40 60 80 110 N/A N/A
   

 

                       
     
Economy Class
     
Business Class
                             
*DXB-JED-DXB or JED-DXB-JED 35 50
*JED-SHJ-JED or SHJ-JED-SHJ 20

30

**AKL-BNE-AKL or BNE-AKL-BNE 25 35

BORNEO -
Brunei, Kota Kinabalu, Kuching
SOUTHEAST ASIA -
Singapore, Kuala Lumpur, Bangkok, Manila, Jakarta, Surabaya, Denpasar, Ho Chi Minh
ORIENT -
Hongkong
MIDDLE EAST -
Dubai, Jeddah
AUSTRALIA/NEW ZEALAND -
Brisbane, Perth, Sydney, Auckland
EUROPE - London

Redemption Awards Chart - Upgrade

Origin Destination mileage levels to be multiplied by 1,000
Borneo  Southeast Asia   Orient  Middle East   Australia / New Zealand   Europe 
Borneo 5 10 15 25 25 30
Southeast Asia 10 10 20 25 25 35
Orient  15 20 N/A 25 25 35
Middle East 25 25 25 * 32 20
Australia / New Zealand 20 25 25 32 ** 40
Europe 30 35 35 20 40 N/A

*DXB-JED-DXB or JED-DXB-JED 10
*JED-SHJ-JED or SHJ-JED-SHJ

10

**AKL-BNE-AKL or BNE-AKL-BNE 12

BORNEO -
Brunei, Kota Kinabalu, Kuching
SOUTHEAST ASIA -
Singapore, Kuala Lumpur, Bangkok, Manila, Jakarta, Surabaya, Denpasar, Ho Chi Minh
ORIENT -
Hongkong
MIDDLE EAST -
Dubai, Jeddah
AUSTRALIA/NEW ZEALAND -
Brisbane, Perth, Sydney, Auckland
EUROPE - London

 

To Redeem for Extra Baggage Allowance

1.
Refer to the Extra Baggage Allowance Award Calculator to determine how many miles are required for your desired award.
2.
Ensure that you have sufficient miles in your account for the award of your choice.
3.
You must allow at least five (5) working days prior to departure to request for extra baggage allowance award.
4.
Call or visit a Royal Brunei Airlines office near you or simply complete the ‘Extra Baggage Allowance Award Request’ form available on http://Royalskies.bruneiar.com and fax it to +673 222 2211.
5.
No Vouchers will be issued, as your extra baggage allowance will be automatically stated in your booking itinerary.


Conditions for Extra Baggage Allowance

1.
Redemption for extra baggage allowance can only be issued to the travelling Royal Skies member on Royal Brunei Airlines flights only.
2.
Extra baggage allowance award cannot be redeemed for another traveller.
3.
A minimum of 10 kilograms and maximum of 100 kilograms is allowed for redemption. Additional weight will be charged as normal access baggage charges.
4.
Maximum weight allowed is 32 kilograms per baggage.
5.
Award redemption for extra baggage allowance is based on blocks of 10kg.
6.
Mileage redemption for baggage allowance is based on one-way travel on all Royal Brunei Airlines marketed and operated flights.
7.
Extra baggage allowance cannot be redeemed on code share flights.
8.
Redemption rate is the same for all classes of travel.
9.
Partially or wholly unused redemption for extra baggage allowance is non-refundable, non-transferable and cannot be re-deposited or re-instated.
10
Changes in flight sectors due to other than Royal Brunei Airlines operational requirements will require that the member request for a new redemption according to the new sectors. Please check the Baggage Allowance Award Calculator for the new mileage requirement.
11.
Changes in date of departures for the same itinerary do not require the member to request for a new redemption.
12.
Normal Checked Baggage Acceptance conditions apply.
13.
Royal Skies terms and conditions apply.

Extra Baggage Allowance Award Chart
Origin Destination based on one-way travel per 10kg
Borneo  Southeast Asia   Orient  Middle East   Australia / New Zealand   Europe 
Borneo 3,000 5,000 7,000 10,000 10,000 15,000
Southeast Asia 5,000 5,000 7,000 11,000 13,000 15,000
Orient  7,000 7,000 N/A 15,000 13,000 16,000
Middle East 10,000 11,000 15,000 7,000 15,000 13,000
Australia / New Zealand 10,000 13,000 13,000 15,000 5000* 18,000
Europe 15,000 15,000 16,000 13,000 18,000 N/A

* BNE-AKL-BNE or AKL-BNE-AKL
**The above mileage redemption is based on per 10 kilogrammes of additional baggage allowance.

- Minimum 10 kg per award redemption
- Total maximum allowed for award redemption is 100kg.
- Maximum weight per bag is 32kg.
- Award redemption for extra baggage allowance is based on blocks of 10kg.



Service Fees:

Membership Card Replacement (second and consecutive replacements – US$30 or 2,000 miles.)
Re-deposit / Re-issue of awards – US$30 or 2,000 miles.
 
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