Terms & Conditions

1. Applicable for Royal Skies members only.
2. Sales and Booking Period: Immediate
3. Ticketing Period: Two (2) days after booking confirmation.
4. Travelling date (outbound) commences: with immediate effect.
5. Ticket Validity: Six (6) months. No extension allowed.
6. Ticket restrictions: strictly non-refundable, non-transferable.
7. No redeposit of miles allowed for partially used ticket.
8. Not eligible with other promotions.
9. Not eligible for Royal Skies mileage accrual.
10. All flight awards are for round trip travel on Economy Class only. One-way trip require the same mileage as round trips
11. A minimum of five (5) working days prior to departure is required for booking of awards travel.
12. Members are required to login into www.bruneiair.com/royalskies, redeem and submit the online Flight/Upgrade Award Request  from Member’s Page.
13. Members are allowed to redeem the award travel for another person under this promotion.
14. Members will be advised when the award ticket will be ready for issuance and payment for taxes and surcharges to be made. Payment for taxes and surcharges can be conducted at the RBA ticketing office or at the RBA airport ticket office prior to flight departure. Award tickets are issued as electronic ticket.
15. Awards seats will be available on all flights, however RBA reserves the right to limit availability of seats for flight or upgrade awards on all flights and in all classes of service. Seats may still be available for sale, but not available for Royal Skies redemption.
16. Members are required to contact the Royal Skies Service Centre at 673 2223444; or email royalskies@rba.com.bn for further enquiries.